Objective: To improve communication and sales skills, practice presenting a project and negotiating with potential customers/investors/partners.

Key Competences: Communication, selling, presenting and negotiating skills for any level of business.

Indicative Needs / Tasks:  Practicing selling/presentation/negotiation skills with feedbacks from experience trainer.

Target Group: All levels of business where communication, selling, presenting, and negotiating skills are needed

Outcomes: Upon completion of the training each person will be able to:

understand own and others verbal and nonverbal communication; learn how to listen and understand own customers; understand how to solve unsatisfaction of the customers;  improve business meeting skills; improve presentation skills; and understand different types of negotiating, setting negotiating objective and improving negotiating skills.

Indicative Content: How to become a successful speaker?

How to organize and hold properly a business meeting?
How to accept and understand customers’ comments?
How to present my innovative business?
How to negotiate successfully?

Duration: 2 days (from 10 am till 5 pm)

 Language: Serbian, English

 Keywords: Verbal and Nonverbal Communication, Negotiating types, Listening, Presentation format, Business meeting plan.
  
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